Hospitality Sales Manager

Hospitality Sales Manager

Competitive Salary + Benefits

Newbury Racecourse is an award-winning sporting venue with a multi-functional site playing host to c. 30 racedays per year, plus a wide range of other exciting non-racing events including: concerts, weddings, conferences, on-site hotel and our award-winning Rocking Horse Nursery.

We are seeking a Hospitality Sales Manager to work closely with the Head of Sales, taking a lead role in managing hospitality and maximising sales revenue and profitability from raceday hospitality boxes, restaurants, premium packages and ticketing. This is a maternity cover vacancy and as such the appointment will be made on a fixed term basis (anticipated 1-year).

The successful candidate in this role will;

• Oversee the day-to-day sales activity for raceday hospitality boxes, dining, premium packages and ticketing to maximise revenue and deliver raceday targets
• Work with the Head of Sales to create strategic plans, budgets and forecasts to ensure objectives and budgets are achieved and exceeded
• Assist the Head of Sales in developing the internal sales team through effective delegation, coaching and mentoring. Preparing reports on request to demonstrate personal and team performance
• Proactively lead an account management strategy for the team to build and enhance long term relationships with existing customers
• Respond to and convert incoming enquiries for raceday hospitality boxes and restaurants
• Prepare detailed and accurate proposals
• Produce contract documents and invoices in a timely manner
• Ensure the booking system is updated in real time to allow for accurate sales forecasting
• On racedays meet and greet, troubleshoot and liaise with customers to deliver an exceptional customer experience

You will be able to demonstrate:

• Significant sales experience with a track record of delivering outstanding sales growth
• Prior experience within the hospitality or sports industries would be advantageous
• Comprehensive understanding of all aspects of selling and sales management
• The ability to lead and inspire a team to over achieve sales targets
• Exceptional communication and negotiation skills combined with a flair for customer interaction
• Comprehensive understanding of budgets, forecasting and associated deliverables
• Excellent organisational and administrative skills

In return we offer a competitive salary and benefits scheme including;

• 25 days holiday per year + Bank Holidays + days in lieu for weekend racedays worked
• Free annual membership to the Racecourse
• Reduced rate childcare at the Rocking Horse Nursery on-site
• Contributory pension scheme matched up to 5%
• Private healthcare scheme
• Life assurance scheme
• Discounted Health Club membership
• Excellent opportunities for training and career growth.

To apply please email your CV and covering letter including remuneration details to Hugh Nickerson at Conundrum Consulting Ltd.

All direct and third party responses will be forwarded to Conundrum.