Front Office Supervisor

We are looking for a passionate and knowledgeable Front Office Supervisor, this would be an ideal role for a Receptionist looking to take the next step in their career. 

What is ARC?

We embrace diversity

We develop our people

We care for our visitors

We think about our impact

We are proud of our sport

Work Perks of being a Front Office Supervisor..

• Annual passes to attend any of our 21 venues
• Discounted food & ARC days out
• Cycle to work scheme
• Study assistant schemes
• Holiday allowance increasing with length of service up to 28 days
• Company life assurance scheme
• Discretionary group annual bonus schemes to reward your hard work
• Internal development programmes to help you progress
• Support with study through our study assistance schemes

And so much more…

About the role:

The Front Office Supervisor will be required to assist, lead and coordinate the Front Office Department, ensuring high quality customer care and satisfaction is delivered at all times. Taking a pro-active approach on behalf of the Front Office Manager to ensure continuous improvement within the department and deliver against budgeted guidelines while exceeding guest expectations and staff welfare. 

The person we are looking for as has…..

• Minimum of 3 years experience as Receptionist
• Knowledge of hotel systems and software - Opera and MARSHA
• Influencing skills
• Leadership skills

We are on a thrilling journey. So, to join us at our next destination, be part of a winning team and to learn more about our company and this exciting opportunity apply today.

At ARC, we believe that a diverse, equitable and inclusive workplace makes us a more relevant, more competitive, and more resilient company. We welcome people from all backgrounds, ethnicities, cultures, and experiences.  We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

If you have a disability that requires reasonable adjustments, please let us know; we will ensure that individuals with additional needs are provided reasonable adjustments to participate in the job application or interview process and to perform essential job functions.

We understand the value that diversity brings to our business and we are striving to create a working environment that is inclusive, psychologically and physically safe and ensures everyone can be heard and valued for their contributions. We are committed to making a consistent, top-down effort to be role models on what diversity, inclusion and belonging means in society.