Customer Service Team Member
- Employer
- Chester Race Company
- Location
- Chester, Cheshire
- Salary
- £12.22 per hour
- Closing date
- 24 Mar 2023
View more
- Sector
- Office and Administration, Customer Service
- Contract Type
- Part Time
Race days are truly something spectacular to be a part of, not only are they set in a stunning location, but they are fast paced, fun and rewarding. With full training provided you will quickly become an expert in delivering a world class level of customer service as part of the ChesterBET team.
What’s in it for you?
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Flexible working – choose your hours via an app
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Weekly pay every Friday
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Training provided on our user-friendly betting system
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Enhanced rates of pay!
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18+ > we pay the real living wage as a minimum!
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Reward and recognition schemes
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Recommend a friend incentives
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Earn money whilst having fun working alongside friends
Chester Race Company is one of the North-West’s most admired brand with an evolving portfolio including three racecourses, our own in-house gaming company ChesterBET, a catering company (Horseradish), Staffing agency (Thyme People), an on-site hotel, and a vibrant city centre pub within the group.
Working as a Customer Service Team Member you will be responsible for:
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Providing a world class level of service
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Taking bets and processing through our touch screen till system (Training is provided!)
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Processing cash and card payments
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Acting as a first point of contact for general enquiries
The successful Customer Service Team Member will have the following - FULL TRAINING PROVIDED:
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A friendly, approachable, and professional manner
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Strong customer service skills
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Ability to work in a fast paced environment
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Enthusiasm for learning new skills
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Excellent written and verbal English
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Numerical skills (required for taking cash and card payments)
As a requirement of the role, you will receive full training on our bespoke touch screen tills, you will always work in a supervised environment. No prior experience in betting is necessary.
Our rates of pay (The below rates are inclusive of holiday pay, and are in affect from 1st April 2023)
18+ £12.22 per hour
Shift availability
Our shifts vary! You are in control of the hours you work via our staff app.
Race days are typically 10:00-17:00 or 15:00-21:00 on evening meetings.
Join us in time to work at BOODLES MAY FESTIVAL 10th to 12th May 2023! Our biggest and best race meeting of the calendar year at Chester Racecourse. With 3 race days in a row this is a great chance to get lots of experience in the role and top up your wages!
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