Front Office Associate - Lingfield Park Marriott

About us…

Select Lingfield Park Marriott Hotel & Country Club as your destination for a getaway to England's majestic countryside. Set against lush greenery and the rolling hills of Surrey, near the borders of both West Sussex and Kent, our hotel is directly attached to the renowned Lingfield Park Racecourse. Settle into thoughtfully designed, spacious guest rooms and suites offering a variety of first-class amenities. 

Tee off at Lingfield Park Golf Course, rejuvenate your senses at our gym and indoor swimming pool or savor British cuisine at Cyprium, our signature hotel restaurant. Host weddings, business meetings or parties in our hotel's 18 flexible venues spanning 12,000 square feet of total event space, an ideal site for events in the Surrey area. Our convenient hotel location makes it easy to explore Hever Castle, the British Wildlife Centre and other nearby attractions here in Lingfield, Surrey. Make your escape to Lingfield Park Marriott Hotel & Country Club, and find all you need to spark your inspiration.

Our success is a team effort which is why we offer great opportunities for growth, development and career progression. After all, it’s our employees that enable us to offer first class service and create an electric atmosphere, all within an industry we love.

About the role:

The Front Office Associate will be required to provide an efficient reception service, ensuring high quality customer care and satisfaction is delivered at all times. Ensuring the Front Office Department operates within the brand standard guidelines.

About you...

• To be able to use Opera Front Office PMS.
• To be able to use Marsha, the global reservations system.
• Branded hotel background an advantage.

What ARC can offer you....

Personal Development and Bonuses

•             Discretionary group annual bonus schemes to reward your hard work

•             Employee referral scheme because your opinion matters

•             Internal development programmes to help you progress

•             Support with study through our study assistance schemes

Days Out & Leave

•             Want to experience a day on the other side? 2 Annual Members badges, giving access to over    500 racedays, as well as discounts on hospitality & room rates at ARC venues

•             Because we value work-life balance we offer an annual leave entitlement starting at 22 days plus bank and public holidays- increasing on your work anniversaries up to 28 days!

Because your health & wellbeing comes first

•             Company life assurance scheme

•             Employee Assistance Programme with Health Assured

•             Eye tests and subsidy for glasses available to display screen users

•             Cycle to work scheme

We are on a thrilling journey. So, to join us at our next destination, be part of a winning team and to learn more about our company and this exciting opportunity apply today.

At ARC, we believe that a diverse, equitable and inclusive workplace makes us a more relevant, more competitive, and more resilient company. We welcome people from all backgrounds, ethnicities, cultures, and experiences.  We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

If you have a disability that requires reasonable adjustments, please let us know; we will ensure that individuals with additional needs are provided reasonable adjustments to participate in the job application or interview process and to perform essential job functions.

We understand the value that diversity brings to our business and we are striving to create a working environment that is inclusive, psychologically and physically safe and ensures everyone can be heard and valued for their contributions. We are committed to making a consistent, top-down effort to be role models on what diversity, inclusion and belonging means in society.