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Hotel Deputy General Manager

Arena Racing Company
Lingfield, Surrey
Closing date
31 May 2023

About us…

Select Lingfield Park Marriott Hotel & Country Club as your destination for a getaway to England's majestic countryside. Set against lush greenery and the rolling hills of Surrey, near the borders of both West Sussex and Kent, our hotel is directly attached to the renowned Lingfield Park Racecourse. Settle into thoughtfully designed, spacious guest rooms and suites offering a variety of first-class amenities. 

Tee off at Lingfield Park Golf Course, rejuvenate your senses at our gym and indoor swimming pool or savor British cuisine at Cyprium, our signature hotel restaurant. Host weddings, business meetings or parties in our hotel's 18 flexible venues spanning 12,000 square feet of total event space, an ideal site for events in the Surrey area. Our convenient hotel location makes it easy to explore Hever Castle, the British Wildlife Centre and other nearby attractions here in Lingfield, Surrey. Make your escape to Lingfield Park Marriott Hotel & Country Club, and find all you need to spark your inspiration.

Our success is a team effort which is why we offer great opportunities for growth, development and career progression. After all, it’s our employees that enable us to offer first class service and create an electric atmosphere, all within an industry we love.

About the role… 

As the Hotel Deputy General Manager you will be responsible for ensuring the smooth day to day running of all hotel operations in accordance with Marriott brand standards, customer service expectations and the hotel business plan.

The role will also be required to work closely with the Lingfield Park Resort Racecourse Management Team to ensure that standards and ideas for innovation are shared throughout the venue and to maximise the potential performance of the hotel through collaborative working. 

The Deputy General Manager will effectively manage all Heads of Department with direct line management responsibility for our Food & Beverage Managers, Duty Managers and Reception Management team. 

About you…

  • You will have experience within a similar type of hotel property with a depth of both Front Office and Food & Beverage experience and knowledge
  • You will have a vibrant personality with excellent people, leadership and organisation skills - someone with hospitality at the heart of everything they do.
  • Proven track record of success in achieving revenue and service objectives.
  • Proven ability to recruit, motivate and train a team of professionals
  • Excellent written communication skills, sufficient to produce communications that properly reflect the Marriott Brand.
  • Excellent oral communication and presentation skills.
  • Considerable ability to listen effectively.
  • Ability to delegate, organise projects and establish priorities consistent with company objectives.
  • The right to work within the UK

At ARC, we believe that a diverse, equitable and inclusive workplace makes us a more relevant, more competitive, and more resilient company. We welcome people from all backgrounds, ethnicities, cultures, and experiences.  We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

If you have a disability that requires reasonable adjustments, please let us know; we will ensure that individuals with additional needs are provided reasonable adjustments to participate in the job application or interview process and to perform essential job functions.

We understand the value that diversity brings to our business and we are striving to create a working environment that is inclusive, psychologically and physically safe and ensures everyone can be heard and valued for their contributions. We are committed to making a consistent, top-down effort to be role models on what diversity, inclusion and belonging means in society.

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