BCS Operations Manager

British Champions Series Operations Manager

Location: London / Hybrid working

To close: Sunday 7^th April

Contract: 12-month FTC

Salary: Dependent on experience

The Opportunity

British Champions Series (BCS) is looking for a talented and creative Operations Manager to lead and deliver all operational activity to raise the profile of BCS and British Champions Day (BCD) and enhance the racecourse customer experience. The Operations Manager will be the main liaison, planner and executer for all BCS activations and site delivery. They will also lead the operational activity associated with the Hall of Fame and Club 26.

Principal Responsibilities

• Operational oversight of all activities involving the BCS brand at its 26 race days, across ten partner racecourses, with particular focus on the Guineas Festival and BCD. Lead the event delivery and presentation of British Champions Day, working closely with the Ascot Racecourse team to stage a world-class raceday.  Enhance the customer experience at BCS fixtures, developing branding plans with the marketing team and activations to engage a young and diverse audience. Work closely with our partner racecourse operational and partnership teams to activate the BCS brand as efficiently as possible with maximum exposure, and mutually deliver highly successful fixtures. Play a central role in bringing the Hall of Fame to life as part of a permanent exhibition at the National Horse Racing Museum. Manage and deliver all contractual obligations to existing partners of BCS and BCD. Forge and support relationships with agencies and contractors relating to on-course activity. Support with management of the BCS and BCD raceday budget. Compile strategy documents and reports to present to the headline sponsor and key stakeholders, acting as an enthusiastic ambassador for the brand when required.

The Person

• A sports operations professional with experience of core tasks required to host major events Excellent knowledge of operations, cost optimization, quality control and process improvement

• Meticulous attention to detail and strong communications skills Experience of dealing with external agencies and contractors to create the optimal customer experience at a venue Strong working knowledge of best Health and Safety practices Highly organised with an ability to multi-task and deal with high volumes of work in a confident and effective manner Creative thinker who isn’t afraid to put new ideas to the test A competent budget manager Good knowledge of horse racing an advantage

EQUAL OPPORTUNITIES:

We acknowledge that having a diverse and inclusive workforce is fundamental to our success and we actively encourage and welcome applications from candidates of diverse cultures, perspectives, and experiences. People with disabilities or from ethnically diverse communities are currently underrepresented in the organisation and therefore we welcome these candidates to apply.

Please click here to view the job description.

Please apply by completing this Application Form here, only candidates who have applied via the form will be considered. Our applications are anonymised in-line with our D&I initiatives and supporting documents are only provided to recruiting managers at interview stage.

The closing date for applications is 7^th April 2024.

Should you require any reasonable adjustments, please contact recruitment@britishhorseracing.com to provide further details.

We would also encourage you to complete our  Equality and Diversity Form when applying for this role.