Digital Project Manager (up to 12 month FTC)

Job title: Digital Project Manager

Based at: Sandown Park Racecourse

Contract type: Up to 12 months Fixed Term

Hours: 37.5 hours per week

About the role

We are seeking a highly motivated and experienced Digital Project Manager to join our team and play a pivotal role in delivering innovative website and app projects for The Jockey Club. You will be responsible for leading projects from inception to completion, ensuring they are delivered on time, within budget, and to a high standard.

About The Jockey Club

The Jockey Club stages thrilling sporting occasions and live events nationwide including The Grand National, The Cheltenham Festival and The Derby. Millions of people every year enjoy the special experiences we offer through racing, music, food and entertainment on racedays and beyond.

As the largest commercial group in British racing, we are guided by our mission to act for the long term good of the sport. Every penny we make goes back into racing to promote excellence within Britain’s second biggest spectator sport. Our people are what makes this possible

At The Jockey Club people are at the heart of what we do and drive our success. We are inclusive and actively seek to attract people with unique backgrounds and perspectives. Diverse, collaborative teams are pivotal to our success and support the potential and growth of all our people.

The Digital Project Manager will

• Deliver the technical roadmap and projects to time, budget and required standards.

• Develop and maintain project plans, timelines, and budgets.

• Manage project risks and issues, implementing solutions to maintain project momentum.

• Manage the entire project lifecycle for website and app development projects, including planning, scope definition, execution, and launch.

• Discover, prioritise, and write requirements for new product features.

• Work and collaborate closely with stakeholders from across the organisation, including internal teams (digital, marketing, sales, operations, IT, and business support) and external agencies (web development and app development houses).

• Oversee the work of developers, designers, and other project team members to ensure deliverables meet deadlines and quality expectations.

• Conduct regular project reviews and communicate progress updates to stakeholders.

• Track project performance against key performance indicators (KPIs).

• Represent the digital product team both internally to leadership and externally where appropriate.

• Stay up to date with the latest digital trends in the sports industry.

About you

• Extensive experience working with digital platforms with solid knowledge of customer behaviour.

• Confident articulating technology solutions with developers and technical delivery teams.

• Deep understanding of tech stacks including CMS, CRM, ESP, Ticketing platform and data warehouse.

• Strong Collaborator able to communicate effectively and influence a wide range of stakeholders across varied functions to drive delvery.

• Experienced in managing Development agencies.

• Hyper organised with outstanding attention to detail, and proven ability to manage multiple initiatives and priorities with competing timelines.

• Strong written and verbal communication skills, proven experience driving product and business decisions.

• Team-oriented, collaborative, and demonstrated willingness to roll up sleeves and get into the weeds of a project.

• Curious approach with enjoyment gained from working with others to explore new ways to test and learn.

What we offer in return

• All colleagues can go along to any of our race day or music events free of charge - along with 3 friends or family with our TeamPass Ticket scheme.

• An award-winning pension scheme provider with a generous employer contribution

• A healthcare cash back plan enabling you to claim money back on health & wellbeing services.

• 25 days annual leave

• Access to a suite of Learning & Development training resources from renowned providers

• A whole host of other benefits including free eyecare vouchers, a ride to work cycle scheme & discounts across varying retailers & services.

If you think you have everything we’re looking for and more, then we’d love to hear from you. Don’t hang around, our closing date for this vacancy is 10th June but we reserve the right to bring this forward if we have a high volume of applications.

This role may be subject to a criminal record check, standard or enhanced DBS check or BHA Suitability Check. By applying you confirm that you are happy for these checks to be carried out.