Conference & Events Co-ordinator

Job title:Conference & Events Coordinator

Based at:Aintree Racecourse

Contract type:1xPermanent, 1x Fixed term

Hours:37.5 hours per week

About the role

We have a fantastic opportunity for a Conference & Events Co-ordinator to join our team supporting both Aintree & Haydock Park Racecourse to provide exceptional administration delivering conferencing and events to exceed our customers’ expectations.

Note: We have 2 open vacancies 1 permanent & 1 on a 6-month Fixed Term. We are open to applications for either the Permanent or Fixed Term to be based at either Aintree or Haydock Park.

About The Jockey Club

The Jockey Club stages thrilling sporting occasions and live events nationwide including The Grand National, The Cheltenham Festival & The Derby. Owning & operating 15 course’s, millions of people every year enjoy the special experiences we offer through racing, music, food, and entertainment on raceday’s and beyond.

As the largest commercial group in British racing, we are guided by our mission to act for the long term good of the sport. Every penny we make goes back into racing to promote excellence within Britain’s second biggest spectator sport. Our people are what makes this possible

At The Jockey Club people are at the heart of what we do and drive our success. We are inclusive and actively seek to attract people with unique backgrounds and perspectives. Diverse, collaborative teams are pivotal to our success and support the potential and growth of all our people.

The Conference & Events Coordinator will

• Undertake all conference and event administration for the racecourse, supporting the regional sales function and preparing all relevant information, for the catering and operations teams including table plans and dietary requirements.

• Be a direct point of contact for the customer after booking confirmed, liaising with the client to ensure they have the best experience, ordering and delivering any additional extras.

• Be a direct contact for the operations and catering team leading up to event days, to ensure smooth running of the event day.

• Prepare function sheets for events, clarifying final detail from the client, and ensuring sign off for each event.

• Ensure all aspects of events are invoiced for both pre and post event.

• Liaise with finance on a regular basis to ensure that all clients have paid ahead of events.

• Support for the Hospitality Coordinator team as and when required.

About you

• Experienced in an administration role within a client facing environment.

• Positive, can-do attitude to the workplace with a hands-on approach.

• Thrives in a fast-paced environment bringing your energy and passion to the workplace.

• Maniacally focused and organised with excellent attention to detail.

• Excited about making a difference within a fun, supportive team.

• Technically savvy with excellent written and oral communication skills

• Comfortable working evenings and weekends to support racing when necessary.

What we offer in return

• All colleagues can go along to any of our race day or music events free of charge - along with 3 friends or family with our TeamPass Ticket scheme.

• An award-winning pension scheme provider with a generous employer contribution

• A healthcare cash back plan enabling you to claim money back on health & wellbeing services.

• 25 days annual leave

• Access to a suite of Learning & Development training resources from renowned providers

• A whole host of other benefits including free eyecare vouchers, a ride to work cycle scheme & discounts across varying retailers & services.

If you think you have everything we’re looking for and more, then we’d love to hear from you. Don’t hang around, our closing date for this vacancy is 3rdJune but we reserve the right to bring this forward if we have many applications.