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Accounts Receivable and Credit Control Supervisor

The Jockey Club
Finance Centre Cheltenham Racecourse
Closing date
18 Jun 2024

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Finance and IT, Accounting
Contract Type
Full Time
Job title; Accounts Receivable and Credit Control Supervisor

Based at: Finance Centre Cheltenham Racecourse

Contract type: Permanent

Hours: 37.5 hours per week (Monday to Friday)

Reports; Finance Centre Manager

About the role

A fantastic opportunity for an Accounts Receivable and Credit Control Supervisor to join our team at the Finance Centre, based at Cheltenham Racecourse to play a key role, supporting the team and manager in ensuring our performance and quality standards are met in accordance with our Service Level Agreements (SLA).

Working with and building a good relationship with a number of internal teams and in particular our commercial sales teams you will provide the best customer experience, whilst taking appropriate action to mitigate any risk or potential bad debt through promptly allocating cash, maintaining clear bank reconciliations, achieving variance-free month-end closures and promptly addressing all internal and external queries.

About The Jockey Club

The Jockey Club stages thrilling sporting occasions and live events nationwide including The Grand National, The Cheltenham Festival and The Derby. Millions of people every year enjoy the special experiences we offer through racing, music, food and entertainment on racedays and beyond.

As the largest commercial group in British racing, we are guided by our mission to act for the long term good of the sport. Every penny we make goes back into racing to promote excellence within Britain’s second biggest spectator sport. Our people are what makes this possible

At The Jockey Club people are at the heart of what we do and drive our success. We are inclusive and actively seek to attract people with unique backgrounds and perspectives. Diverse, collaborative teams are pivotal to our success and support the potential and growth of all our people.

About our team

At the Finance Centre, we’re here to support and help the teams across the Jockey Club. Helping our racecourses to deliver thrilling events daily. At the Finance Centre, we have four key teams - Accounts Payable, Accounts Receivable, Credit Control and Finance Support. Our teams work smart and are not fazed by high transactional volumes - each month, we’re managing and processing thousands of transactions.

The Accounts Receivable and Credit Control Supervisor will

•Monitor quality of completed tasks and flag issues at the earliest opportunity, completing any required root cause analysis and providing suitable fixes for review and implementation.

•Champion our processes and promote continuous improvements, by identifying opportunities, suggesting and being involved in improvements for change.

•Develop and implement performance metrics to drive efficiency and effectiveness, including assisting with the management and distribution of daily tasks and monitoring throughout the day for necessary re-allocations of work.

•Assist with daily Accounts Receivable and Credit Control tasks as appropriate.

•Perform weekly bank reconciliation reviews, ensuring bank recs are cleared, everything balances, and any anomalies are flagged and corrected.

•Assist with monthly Credit Control tasks, reporting, monitoring the debt of the business and escalating anything that poses as a potential high risk.

•Take ownership of escalated queries/complex debtor accounts reconciliations.

•Complete month end reconciliations.

•Monitor our inboxes, ensuring they are cleared daily, highlighting focus areas to the team throughout the day.

•Assist with the internal audit procedures and comply as necessary.

•Complete ad-hoc analysis and accounting duties with opportunities to support the group reporting team in ad-hoc projects and monthly reporting processes.

•Take ownership of key balance sheet account reconciliations, for example deferred income and commission accounts.

•Complete the review and approval of refund requests.

•Be responsible for the training of new and existing team members.

About you

•Positive, approachable, and work with a ‘One Team’ ethos.

•Proficient in all aspects of Accounts Receivable and Credit Control.

•Have experience managing own and a team’s workload.

•Be a confident communicator, unphased by large transactional volumes with the ability to adapt to any situation, in a calm and controlled manner.

•A proven track record of punctuality, meeting deadlines, and working independently.

•Be self-motivated with a flexible approach to work at any given time.

•Work proactively with excellent attention to detail.

•Have a can-do attitude and willing to own and delve into the detail to get the required outcome.

•Be organised and understand the importance of planning.

What we offer in return

•All colleagues can go along to any of our race day or music events free of charge - along with 3 friends or family with our TeamPass Ticket scheme.

•An award-winning pension scheme provider with a generous employer contribution

•A healthcare cash back plan enabling you to claim money back on health & wellbeing services.

•25 days annual leave

•Access to a suite of Learning & Development training resources from renowned providers

•A whole host of other benefits including free eyecare vouchers, a ride to work cycle scheme & discounts across varying retailers & services.

If you think you have everything we’re looking for and more, then we’d love to hear from you. Don’t hang around, our closing date for this vacancy is 26th June but we reserve the right to bring this forward if we have a high volume of applications.

This role may be subject to a criminal record check, standard or enhanced DBS check or BHA Suitability Check. By applying you confirm that you are happy for these checks to be carried out.

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