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Sales Administrator- Doncaster Hub

Employer
Arena Racing Company
Location
DN2 6BB, Doncaster
Salary
Meets NMW
Closing date
20 Jul 2024

We are looking for a passionate and knowledgeable Sales Administrator!

At ARC we embrace diversity, we develop our people, we care for our visitors, we think about our impact and we are proud of our sport.

Who is ARC?

Arena Racing Company is a leading innovator in the Sport Industry, with 29 locations in England and Wales compromising of 16 Horse Racing Venues, 5 Greyhound Stadia, 3 Golf Courses, 3 Hotels and 1 Pub along with our expansion to Media.

ARC is an exciting organisation to work for. We have a wide range of roles within the business from Permanent to Casual, Full time to Part time, Indoor or Outdoor roles, If you’re looking for a role where two days aren’t the same and a company to help you progress, ARC has a role for you.

About the role:

We are looking to recruit a Sales Administrator to join our busy Sales Hub for the northern region, based at Doncaster Racecourse.  This role will deliver ticketing requirements for general admission, hospitality and annual membership customers for racedays across 8 Racecourses and 5 Greyhound Stadia within ARC.

Responsibilities for the successful Sales Administrator include (but not limited to):

  • To answer incoming calls and deal with enquiries
  • To work within the Sales Hub promote and sell racecourse admissions throughout the region.
  • To manage all raceday ticket and badge requirements; e-tickets, postal and in person collection
  • Utilize the ticketing system to manage all customer details, ensuring accurate payments are made and GDPR policies are adhered to at all times
  • To undertake regular communication activity with Annual Membership customers and ensure the administration and delivery of their requirements are met.
  • To undertake outbound telephone sales activity as part as the Sales Hub

The person we are looking for as a Sales Administrator has….

  • Previous experience within an office environment
  • Previous experience within a customer service environment
  • Able to use Microsoft office (Word, Outlook)
  • GCSE or equivalent in Math and English
  • Ability to work on own initiative and an excellent communicator

Work Perks of being a Sales Administrator with us at ARC…

  • 2 Annual Members passes, giving access to over 1500 racedays 
  • Hotel Discounts and Complimentary Golf
  • Annual leave starting at 22 days increasing up to 28 days (increasing throughout length of service)
  • Pension & Group life assurance schemes
  • Healthshield – including 24hr GP & EAP

…and so much more!

We are on a thrilling journey. So, to join us at our next destination, be part of a winning team and to learn more about our company and this exciting opportunity apply today!

At ARC, we believe that a diverse, equitable and inclusive workplace makes us a more relevant, more competitive, and more resilient company. We welcome people from all backgrounds, ethnicities, cultures, and experiences.  We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

If you have a disability that requires reasonable adjustments, please let us know; we will ensure that individuals with additional needs are provided reasonable adjustments to participate in the job application or interview process and to perform essential job functions.

We understand the value that diversity brings to our business and we are striving to create a working environment that is inclusive, psychologically and physically safe and ensures everyone can be heard and valued for their contributions. We are committed to making a consistent, top-down effort to be role models on what diversity, inclusion and belonging means in society.

 

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