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Conference & Events Sales Manager

Employer
The Jockey Club
Location
Cheltenham Racecourse
Salary
Competitive
Closing date
17 Sep 2024
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Job title: Conference & Events Sales Manager

Based at: Cheltenham Racecourse

Contract type: Permanent

Hours: 37.5 hours per week

About the role

We're looking for a dynamic Conference & Events Sales Manager to join our Customer & Commercial team at the iconic Cheltenham Racecourse, home to The Centaur indoor event space. This is a thrilling opportunity for a proven sales leader to take charge of a high-performing team of Sales Executives, driving results and smashing financial targets in the heart of the sports industry. If you're ready to lead with impact, this role is your chance to shine.

About The Jockey Club

The Jockey Club stages sporting occasions and live events nationwide including The Grand National, The Cheltenham Festival and The Derby. Recognised as the home of racing, Newmarket Racecourses host some of the most thrilling fixtures including the Guineas and the July festival as well as a wide range of music nights. Millions of people every year enjoy the special experiences we offer through racing, music, food and entertainment on racedays and beyond.

As the largest commercial group in British racing, we are guided by our mission to act for the long term good of the sport. Every penny we make goes back into racing to promote excellence within Britain’s second biggest spectator sport. Our people are what makes this possible

At The Jockey Club people are at the heart of what we do and drive our success. We are inclusive and actively seek to attract people with unique backgrounds and perspectives. Diverse, collaborative teams are pivotal to our success and support the potential and growth of all our people.

The Conference & Events Sales Manager will

• Drive the C&E budget for Cheltenham Racecourse, ensuring both profit and revenue targets are met and exceeded.

• Deliver a market-leading, creative C&E offering that aligns with regional trends and sets the standard in the industry.

• Be a pivotal member of the Cheltenham team, offering support to smaller courses as needed.

• Maximize revenue and profit by executing sales activity plans, leveraging sales cycles, and employing cutting-edge commercial management techniques.

• Develop and implement a robust account management plan to fully capitalize on commercial opportunities from key existing clients.

• Oversee the achievement of team KPIs, conducting regular one-on-ones to maintain high performance standards.

• Collaborate with the Head of C&E on business strategy while motivating the sales team to proactively drive results.

• Stay commercially savvy, with a keen understanding of competitor pricing, local market dynamics, and demand drivers, to optimize revenue and profit.

• Partner with relevant stakeholders to ensure customer service levels in the region are industry leading.

• Foster a working environment that prioritizes revenue management and operational excellence.

• Collaborate with the catering team to ensure top-tier F&B and service standards that outshine local and regional competitors.

About you

• Proven Sales Manager with a strong track record in target-driven environments, consistently achieving and surpassing financial goals.

• Skilled at securing new business, with extensive experience in event sales and a genuine passion for the industry.

• Exceptional communicator, adept at leading meetings both over the phone and in person with clarity and impact.

• Expert in building and nurturing long-term relationships with clients, offering premium service that drives account growth.

• Highly organized with meticulous attention to detail, ensuring nothing falls through the cracks.

• Process-oriented, able to prioritize effectively and consistently meet deadlines.

• Inspirational leader with a proven ability to motivate and develop a team to achieve outstanding results.

What we offer in return

• All colleagues can go along to any of our race day or music events free of charge - along with 3 friends or family with our TeamPass Ticket scheme.

• An award-winning pension scheme provider with a generous employer contribution

• A healthcare cash back plan enabling you to claim money back on health & wellbeing services.

• 25 days annual leave

• Access to a suite of Learning & Development training resources from renowned providers

• A whole host of other benefits including free eyecare vouchers, a ride to work cycle scheme & discounts across varying retailers & services.

If you think you have everything we’re looking for and more, then we’d love to hear from you. Don’t hang around, our closing date for this vacancy is September 16th but we reserve the right to bring this forward if we have a high volume of applications.

This role may be subject to a criminal record check, standard or enhanced DBS check or BHA Suitability Check. By applying you confirm that you are happy for these checks to be carried out

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