Operations Manager

Job title: Operations Manager

Based at: Huntingdon Racecourse

Contract type: Permanent

Hours: 40 hours per week

About the role

We have a fantastic opportunity for an Operations Manager to join our Huntingdon Racecourse team delivering across a varied range of activities across our wide portfolio of events and racedays. This role will be a key leadership role deputising for the General Manager and leading the team to deliver.

About The Jockey Club

The Jockey Club stages thrilling sporting occasions and live events nationwide including The Grand National, The Cheltenham Festival & The Derby. Owning & operating 15 courses, millions of people every year enjoy the special experiences we offer through racing, music, food and entertainment on racedays and beyond.

As the largest commercial group in British racing, we are guided by our mission to act for the long term good of the sport. Every penny we make goes back into racing to promote excellence within Britain’s second biggest spectator sport. Our people are what makes this possible

At The Jockey Club people are at the heart of what we do and drive our success. We are inclusive and actively seek to attract people with unique backgrounds and perspectives. Diverse, collaborative teams are pivotal to our success and support the potential and growth of all our people.

The Operations Manager will

• Lead daily operations at Huntingdon Racecourse, ensuring the site meets world-class standards as the premises supervisor.

• Champion Health & Safety, overseeing daily compliance and actively managing safety across the site.

• Proactively identify risks and implement control measures to mitigate issues before they escalate.

• Drive seamless delivery of racing and event needs, ensuring efficient, cost-effective operations that exceed customer expectations.

• Coordinate cross-functional teams to execute operational tasks on time, with clear responsibilities.

• Act as Duty Manager during events, ensuring top-tier safety and venue presentation through rigorous daily checks.

• Deputize for the General Manager, playing a key role in the Huntingdon Racecourse management team.

• Manage the operations budget, certify invoices, and control expenditures to enhance profitability.

• Foster a collaborative environment, ensuring clear communication and information sharing across teams.

• Collaborate with partners to develop and approve security, stewarding, cleaning, and traffic plans, delivering safe, high-quality events.

• Ensure robust contingency plans, event medical support, radio communications, and control room operations are in place for all events and race days.

About you

• Effective communicator with a hands-on approach, influencing positive business decisions.

• Experienced leader, skilled at motivating teams to achieve results.

• Collaborative team player, working seamlessly with diverse internal and external stakeholders.

• Commercially aware, with experience managing substantial budgets.

• Proactive, taking ownership and responsibility with a practical approach.

• Logical thinker, adept at using initiative to identify risks and resolve issues.

• Strong knowledge of professional service practices.

• Proven experience in managing large-scale events.

What we offer in return

• All colleagues can go along to any of our race day or music events free of charge - along with 3 friends or family with our TeamPass Ticket scheme.

• An award-winning pension scheme provider with a generous employer contribution

• A healthcare cash back plan enabling you to claim money back on health & wellbeing services.

• 25 days annual leave

• Access to a suite of Learning & Development training resources from renowned providers

• A whole host of other benefits including free eyecare vouchers, a ride to work cycle scheme & discounts across varying retailers & services.

If you think you have everything we’re looking for and more, then we’d love to hear from you. Don’t hang around, our closing date for this vacancy is 23 rd September but we reserve the right to bring this forward if we have many applications.

This role may be subject to a criminal record check, standard or enhanced DBS check or BHA Suitability Check. By applying you confirm that you are happy for these checks to be carried out