P/T Centre Administrator

JOB DESCRIPTION

TITLE

Centre Administrator

LOCATION

Oaksey House, Lambourn

REPORTS TO

Oaksey House General Manager

WORKING HOURS

10am – 2pm, Monday – Friday

SALARY

£13.50 – £14 per hour depending on experience

START DATE

As soon as possible

This role requires a friendly, warm, and confident individual who enjoys being in a customer-facing environment, has excellent administration, organisational and communication skills, and is computer literate with knowledge of the usual MS Office suites.  

Principle duties and responsibilities:

• Receive visitors on site and via the telephone in a friendly and polite manner  Triage patients and manage the waiting list Deal with and direct IJF general enquiries  Make clinical appointments  Order supplies   Scan documents onto the clinical system  File paper records in a timely manner  Take payments and deal with small financial issues  Take minutes at various meetings Undertake general administrative tasks to support the Clinical team  Support the wider Oaksey House team in executing events held at the Centre Handling of medical documentation for clinicians and patients  Understanding of clinical / legal terminology, or a willingness to learn Maintain standards in reception area and waiting lounges, including replenishing refreshments  To work within all Injured Jockey Fund policies, procedures, and clinical protocols 

• To ensure that all documentation, data, and patient information is addressed in line with GDPR 

Person Specification

Essential skills and attributes

Desirable skills and attributes

Friendly, hardworking, and enthusiastic

Awareness of/interest in horseracing

Excellent administration, communication, and IT skills

Medical secretarial knowledge

Proficient in the use of Microsoft packages

Sound knowledge of Caldecott Principles and GDPR

Ability to prioritise and multi-task

Happy to work unsupervised if needed and able to use own initiative

This job description should be regarded only as a guide to the duties required and is not definitive or restrictive in any way. It may be reviewed in the light of changing circumstances following consultation with the post holder. This job description does not form part of the contract of employment.

We take pride in our team, and are committed to furthering our progress regarding equality, diversity, and inclusion. We welcome people from all backgrounds, ethnicities, cultures, and experiences and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, disability, or age.

All appointments will be subject to full DBS, UK right to work, and reference checks.

Applications close on Wednesday 9^th October, interviews will be held W/C 14^th October, with an anticipated start date as soon as possible.  

To apply for this role, please visit our website injuredjockeys.co.uk/careers.

For any queries, or if you wish to discuss this role in further detail, please contact recruitment@ijf.org.uk.