Key Account Sales Executive

Job title: Key Account Sales Executive

Based at: Location flexible.

Contract type: Permanent

Hours: 37.5 hours per week

About the role

We have an exciting opportunity for a Key Account Sales Executive to join our Customer & Commercial team, driving the growth of National Groups Business within our travel trade clientele. Your mission will be to boost head count and revenue across all The Jockey Club’s Racecourse’s.

About The Jockey Club

The Jockey Club stages thrilling sporting occasions and live events nationwide including The Grand National, The Cheltenham Festival & The Derby. Owning & operating 15 courses, millions of people every year enjoy the special experiences we offer through racing, music, food, and entertainment on racedays and beyond.

As the largest commercial group in British racing, we are guided by our mission to act for the long term good of the sport. Every penny we make goes back into racing to promote excellence within Britain’s second biggest spectator sport. Our people are what makes this possible

At The Jockey Club people are at the heart of what we do and drive our success. We are inclusive and actively seek to attract people with unique backgrounds and perspectives. Diverse, collaborative teams are pivotal to our success and support the potential and growth of all our people.

The Key Account Sales Executive will

• Drive upselling and cross-selling to maximize revenue, secure renewals, and resolve any issues to boost client retention.

• Support outbound sales efforts alongside the National Groups Sales Manager to attract new clients and grow revenue.

• Hit performance targets and KPI’s to capitalize on new business and retention opportunities.

• Manage client inventory, payment plans, and administration to ensure a seamless, first-class customer experience.

• Collaborate on group sales strategy for racecourse events, aligning with The Jockey Club’s long-term vision.

• Handle inbound enquiries and maintain accurate client records throughout the sales process for streamlined communication.

• Work closely with customer relations and marketing teams to ensure a unified, top-tier customer journey.

About you

• Strong account management skills with a focus on proactive sales conversion.

• Customer service expert, thriving in a sales and target-driven environment.

• Proven ability to meet and exceed financial targets.

• Passionate about sales acquisition and winning new customers.

• Sports and live events enthusiast.

• Driven to build long-term relationships, delivering premium service to grow accounts.

• Exceptional communicator who can influence diverse stakeholders.

• Highly organized, process-driven, with a knack for prioritizing deadlines and working under pressure.

• Collaborative team player with sharp attention to detail.

What we offer in return

• All colleagues can go along to any of our race day or music events free of charge - along with 3 friends or family with our TeamPass Ticket scheme.

• An award-winning pension scheme provider with a generous employer contribution

• A healthcare cash back plan enabling you to claim money back on health & wellbeing services.

• 25 days annual leave

• Access to a suite of Learning & Development training resources from renowned providers

• A whole host of other benefits including free eyecare vouchers, a ride to work cycle scheme & discounts across varying retailers & services.

If you think you have everything we’re looking for and more, then we’d love to hear from you. Don’t hang around, our closing date for this vacancy is 9th October but we reserve the right to bring this forward if we have many applications.

This role may be subject to a criminal record check, standard or enhanced DBS check or BHA Suitability Check. By applying you confirm that you are happy for these checks to be carried out.