Porter

Job title: Porter

Based at: Aintree Racecourse

Contract type: Permanent

Hours: 40 hours per week

About the role

We have a fantastic opportunity for a Porter to join our Operations team based at Aintree Racecourse

About The Jockey Club

The Jockey Club stages thrilling sporting occasions and live events nationwide including The Grand National, The Cheltenham Festival & The Derby. Owning & operating 15 course’s, millions of people every year enjoy the special experiences we offer through racing, music, food and entertainment on raceday’s and beyond.

As the largest commercial group in British racing, we are guided by our mission to act for the long term good of the sport. Every penny we make goes back into racing to promote excellence within Britain’s second biggest spectator sport. Our people are what makes this possible

At The Jockey Club people are at the heart of what we do and drive our success. We are inclusive and actively seek to attract people with unique backgrounds and perspectives. Diverse, collaborative teams are pivotal to our success and support the potential and growth of all our people.

The Porter will

•Ensure all function rooms are set up as per customer requirements and to Jockey Club Venues’ standard.

•Maintain a high level of cleanliness and presentation in front of house and back house areas.

•Ensure that all rooms are tidy, and all equipment is in the correct position and working correctly.

•Assist the Operations & Events Executivein the daily operations of the department in accordance with the required departmental standards.

•Ensure every effort is made to meetguests’needs, with all comments and queries being actioned.

• Ensure that any faults or defects are reported to Operations Manager at the earliest possible opportunity.
• Ensure that all stock items are available and to raise an order when items are running low- e.g., Flipchart paper, pens etc.
• Have full knowledge of health and safety standards when setting up rooms and equipment.

About you

• An excellent communicator comfortable engaging with a wide range of stakeholders
• Passionate about delivering an outstanding customer experience.
• Confidently able to prioritise and meet deadlines.
• Excellent attention to detail and organisational skills
• Able to work under pressure and as part of a team.

• A good working knowledge of Health & Safety policies and procedures

•Capable of lifting and moving furniture

What we offer in return

• All colleagues can go along to any of our race day or music events free of charge - along with 3 friends or family with our TeamPass Ticket scheme.

• An award-winning pension scheme provider with a generous employer contribution

• A healthcare cash back plan enabling you to claim money back on health & wellbeing services.

• 25 days annual leave

• Access to a suite of Learning & Development training resources from renowned providers

• A whole host of other benefits including free eyecare vouchers, a ride to work cycle scheme & discounts across varying retailers & services.

If you think you have everything we’re looking for and more, then we’d love to hear from you. Don’t hang around, our closing date for this vacancy is 19 th November but we reserve the right to bring this forward if we have many applications.