Volunteer Administration Support

This is a fantastic opportunity to provide valuable administrative support in one of our regional offices located in Newmarket, Lambourn, Malton, or Middleham. We are seeking reliable and enthusiastic volunteers who are looking to utilise their existing administrative skills and experience to contribute to a dynamic charity at the heart of the racing industry.

As a Volunteer Administrator, you’ll bring your office experience and IT skills to support Racing Welfare’s daily operations. You’ll be comfortable using Microsoft Office programmes like Outlook, Word, and Excel and able to work independently with flexibility. All volunteers must maintain confidentiality and follow Racing Welfare’s confidentiality procedures.

Key Responsibilities: 

• Photocopying and scanning documents
• Responding to general enquiries via email and telephone
• Contacting external organisations/suppliers for quotes
• Processing card payments over the phone, including donations
• Sending letters and cards
• Compiling attendance lists/ coach registers for events
• Using Microsoft Office packages, including mail merge
• Maintaining accurate, up-to-date records according to organisational guidelines and procedures
• Participating in supervision and ongoing training as required
• Helping with other miscellaneous office duties such as tidying/sorting the offices, stock checks and stationary orders etc.

Required Skills and Attributes:

• Proficiency in Microsoft Outlook and Office programmes
• Strong attention to detail
• Excellent written, verbal, and face-to-face communication skills
• Reliability, punctuality and a professional attitude
• Ability to maintain confidentiality at all times
• Strong organisational skills, with the ability to collect, review, and disseminate information effectively
• Ability to work well within a team and establish effective working relationships

Support and Training:

We will provide all necessary materials and training, including safeguarding training. You will receive continuous support and guidance from a dedicated member of staff throughout your volunteering role.

Benefits of Volunteering with Racing Welfare:

• Be part of a friendly, dedicated team and meet new people
• Continued development of your administrative and communications skills
• Experience the reward of supporting your local and national community
• Gain valuable skills and experience to enhance your CV
• Claim previously agreed out-of-pocket travel expenses

Important Information

• Safeguarding Training: Must be completed before starting the role.
• DBS Check Required: This role is subject to a Basic DBS check, which will be organised and paid for by the charity.
• Access to Transport Required: No, however the majority of our offices are based in a rural location.
• Age Requirement: 18 years or above.

Interested? For more information, or to apply, please contact kpanagarry@racingwelfare.co.uk outlining your skills and experience and providing a short summary of how you meet the role description. Please also state which of our four regional offices you are applying to (Newmarket, Lambourn, Middleham or Malton).

Telephone interviews will be arranged for shortlisted applicants, followed by an informal face-to-face meeting at your local Racing Welfare office. To learn more about what we do, visit www.racingwelfare.co.uk.